The unified retail inbox.
Inventory Syncing
The AI answers questions like 'Do you have the medium in blue in stock in Denver?' by pulling live inventory data from Shopify or your POS.
Order Tracking
Deflect 50% of your support volume instantly by letting the AI handle all 'Where is my order?' queries intelligently.
Automated Returns
Allow customers to initiate returns or exchanges conversationally, turning a frustrating process into a seamless branded experience.
Loved by Top Retailers
Leading omnichannel retailers trust LeadAdvisor AI to handle massive spikes during BFCM and holiday seasons without degrading response times.
View our success storiesSolving the biggest retail hurdles
Holiday Spikes
Scale your support infinitely during Q4 or major product drops without hiring temporary staff.
Fragmented Channels
Centralize SMS, Email, Web Chat, and Social DMs into one AI-managed triage system.
Missed Upsells
Train the AI to casually recommend complementary items during routine support queries (e.g. suggesting shoe cleaner when answering a sizing question).
Out-of-Stock Bounces
When an item is out of stock, the AI instantly suggests the three closest high-margin alternatives.
Stop guessing on stock status
Retail buyers expect precise answers. Our AI connects directly to your inventory management system, answering complex sizing, fit, and availability questions with realtime accuracy.
- Suggests alternative fulfillment (e.g. buy online, pick up in store)
- Recommends similar high-margin SKUs
- Automates waitlist signups for sold-out items
A concierge returns experience
The number one retail support request is return processing. We automate the verification, generate the return label, and seamlessly suggest an exchange. Saving the revenue before it's refunded.
- Verifies order number and return window instantly
- Suggests frictionless exchanges via chat
- Integrates with Gorgias, Zendesk, and Shopify

