Omnichannel retail
conversations.

Deliver a fluid, unified brand experience whether a customer asks a question on your website, via SMS, or through Instagram DM. Never let a presale inquiry go unanswered.

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The unified retail inbox.

Inventory Syncing

The AI answers questions like 'Do you have the medium in blue in stock in Denver?' by pulling live inventory data from Shopify or your POS.

Order Tracking

Deflect 50% of your support volume instantly by letting the AI handle all 'Where is my order?' queries intelligently.

Automated Returns

Allow customers to initiate returns or exchanges conversationally, turning a frustrating process into a seamless branded experience.

60%
REDUCTION IN SUPPORT TICKET VOLUME

Loved by Top Retailers

Leading omnichannel retailers trust LeadAdvisor AI to handle massive spikes during BFCM and holiday seasons without degrading response times.

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Solving the biggest retail hurdles

1

Holiday Spikes

Scale your support infinitely during Q4 or major product drops without hiring temporary staff.

2

Fragmented Channels

Centralize SMS, Email, Web Chat, and Social DMs into one AI-managed triage system.

3

Missed Upsells

Train the AI to casually recommend complementary items during routine support queries (e.g. suggesting shoe cleaner when answering a sizing question).

4

Out-of-Stock Bounces

When an item is out of stock, the AI instantly suggests the three closest high-margin alternatives.

Inventory Intelligence

Stop guessing on stock status

Retail buyers expect precise answers. Our AI connects directly to your inventory management system, answering complex sizing, fit, and availability questions with realtime accuracy.

  • Suggests alternative fulfillment (e.g. buy online, pick up in store)
  • Recommends similar high-margin SKUs
  • Automates waitlist signups for sold-out items
Retail Inventory Mockup
Post-Purchase Support

A concierge returns experience

The number one retail support request is return processing. We automate the verification, generate the return label, and seamlessly suggest an exchange. Saving the revenue before it's refunded.

  • Verifies order number and return window instantly
  • Suggests frictionless exchanges via chat
  • Integrates with Gorgias, Zendesk, and Shopify
Retail Returns Mockup
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Transform your retail experience
Scale your brand's voice globally, 24/7.

14-day free trial, no credit card
Live on your site in under an hour
Email support from day one
What you get
Instant Learning
Knowledge base Q&A
Built in
Lead capture via chat
All plans
Human handover