LeadAdvisorAI
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Feature
Human Agent Takeover

The perfect balance
of AI scale and human touch.

AI handles the repetitive 80%. When a conversation requires empathy, nuance, or closing a complex deal, it instantly tags in a human rep with full context.

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Book Demo
0s
Delay in handoff
100%
Context preserved
24/7
Smart routing
Capabilities

Never drop the ball.

Transitions so smooth the customer won't even notice.

Full Context Handoff

When a human agent takes over, they instantly see the entire chat history. No asking the customer to repeat themselves.

Instant Routing Alerts

Notify specific team members via Slack, Microsoft Teams, or email the second a high-value lead needs human attention.

Custom Triggers

Set logic rules. E.g., Hand over to human IF company_size > 500 AND intent = 'Pricing'.

Business Hours Logic

If a human is requested after hours, the AI automatically creates a ticket and sets expectations for a morning follow-up.

Sentiment Analysis

AI detects frustration automatically and instantly escalates to a support engineer to save the relationship.

When should human agents step in?

1

Enterprise Sales Deals

AI qualifies the lead, realizes they are a Fortune 500 VP, and immediately hands off to a senior Account Executive to close.

2

Complex Technical Support

Basic FAQs are handled by AI. If a user has a highly specific API integration bug, it routes to a Tier-3 developer.

3

Frustrated Customers

If the sentiment engine detects anger or repeated failed queries, it instantly escalates to customer success.

Smart Triggers

Rule-based escalation.

You have complete control over when the AI handles the chat and when a human steps in. Set up triggers based on lead score, specific keywords, or requested intent.

  • Keyword-based routing (e.g., 'cancel account')
  • Lead scoring thresholds
  • URL-based routing (e.g., pricing page queries)
Smart Triggers
Keyword-based routing (e.g., 'cancel account')
Lead scoring thresholds
URL-based routing (e.g., pricing page queries)
Team Collaboration

Work natively in Slack or Teams.

Your sales team doesn't need to learn a new tool. They can receive notifications, read the AI chat history, and reply to the website visitor directly from a Slack thread.

  • Native Slack & MS Teams integration
  • Shared team inbox
  • Internal team whispering notes
Team Collaboration
Native Slack & MS Teams integration
Shared team inbox
Internal team whispering notes
100%
Context retention
“

Our AEs love it. The AI does the heavy lifting of qualification, and when they get pinged in Slack to take over a chat, they already know exactly what the prospect wants.

Jessica M.
VP of Sales at LogiTech
Free to try · No credit card needed

Scale without losing the personal touch.
Automate the noise. Focus your team on the deals that matter.

14-day free trial, no credit card
Live on your site in under an hour
Email support from day one
What you get
Instant Learning
Knowledge base Q&A
Built in
Lead capture via chat
All plans
Human handover